Privacy Policy
Last updated: March 2026
1. Introduction
TrackMe Limited ("we", "us", "our"), registered in England and Wales under company number 13817409, with registered address at 124 City Road, London EC1V 2NX, United Kingdom, is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website trackme-solutions.com and use our products and services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, company name, job title, and phone number when you fill out forms on our website.
- Usage Data: Information about how you use our website, collected through cookies and analytics tools.
- Technical Data: IP address, browser type, operating system, and device information.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our products and services
- Respond to your enquiries and support requests
- Process trial requests and purchase enquiries
- Send product updates and newsletters (with your consent)
- Analyse website usage to improve user experience
- Comply with legal obligations
4. Legal Basis for Processing (GDPR)
Under the UK GDPR and EU GDPR, we process your personal data based on the following legal grounds:
- Consent: For marketing communications and non-essential cookies.
- Legitimate Interest: For website analytics and product improvement.
- Contract Performance: For processing orders and providing support.
- Legal Obligation: For tax and regulatory compliance.
5. Cookies
We use cookies and similar technologies on our website. You can manage your cookie preferences through our cookie consent banner. For more details, please see our Cookie Policy.
6. Data Sharing
We do not sell your personal data. We may share your information with:
- Service Providers: Third-party services that help us operate our website (e.g., Formspree for form processing, Google Analytics for usage statistics).
- Legal Requirements: When required by law, regulation, or legal process.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact and enquiry data is typically retained for up to 3 years after last interaction.
8. Your Rights
Under UK and EU data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at contact@trackme-solutions.com.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
TrackMe Limited
124 City Road, London EC1V 2NX
United Kingdom
contact@trackme-solutions.com